The Selection of a New Student Administration System at University of Southland

This decision case describes the process of requirements definition and selection of a new student administration MIS to replace the existing legacy system. It provides a detailed account of the initiation of the project and how decisions have evolved. The case focuses on the interests and roles of internal stakeholders and the effect of unexpected external events. Finally, the case describes the evaluation process to select a vendor which best suits the needs of the university. The vendor proposals have been evaluated and a decision is imminent after four years of delay, indecision, and disagreement among the parties involved. The culmination of years of work now rests on the selection of the proposal which best suits the needs of the University of Southland.